TERMS AND CONDITIONS

This website is operated by THE MOVING ARTISTRY BY J&P DANCE STUDIO (hereinafter referred to as “TMA”, “we” or “us”). By using our website, you agree to be bound to our Terms and Conditions (T&C) as stated below. These T&C apply to all users of the website, including without limitation to users who are browsers and customers.

 

TMA reserves the right to update and amend the T&C of the website as described below from time to time without your notice. Amended T&C takes effect immediately once it has been updated / uploaded in our website. Your continued use indicates your acceptance of the T&C and any amended version thereof. You are advised to visit our website regularly to update yourself of any amendments of our T&C. 

Please read our T&C before proceeding to use our website as by using the website, you agree to be bound by the T&C as stated below. 

Section 1: Orders

  • Kindly ensure that the correct product, correct size, colour and address have been communicated to us via our website prior to making payment. TMA may try to amend / combine orders of the same customer which were paid separately if the items have not been dispatched.

  • All orders are processed and dispatched within 1 to 3 working days upon successful receipt of payment by us. Delivery is carried out during working hours (8:30am – 5:30pm), Monday through Friday, excluding weekends and local (Singapore) public holidays. We will not be held liable for any lost parcels / damaged items after they have been dispatched to a delivery service company (i.e., carrier).

  • We will not be held liable for any lost parcels / damaged items when there is incomplete or incorrect address provided to us by you.

  • A purchase and sales contract between JPDS and you will not be formed until payment is made successfully to us via our website. We will send you a confirmation e-mail or sms to indicate that the item(s) which you ordered have been dispatched to you. Only the item(s) listed in the confirmation e-mail or sms sent will be included in the contract formed.

  • The risk of loss and the title of item(s) purchased by you will be passed to you upon our delivery of the item(s) in question to the carrier.

 

SECTION 2: Return policy

 

  • Please note that all items purchased with us cannot be returned under all circumstances.

 

SECTION 3: Exchange Policy

 

Clearance/Promotional Items cannot be exchanged

  • Please note that clearance, marked down sales or promotional items cannot be exchanged.

Exchange for regular items

  • Kindly arrange for the shipment of the items back to the address indicated in the order exchange confirmation email or sms sent to you within 30 days from the date in which your respective order was placed. We will not be held liable for any lost parcels / damaged items before we receive the items from the carrier in question.

  • Items will be exchanged in accordance with its original tagged price.

  • Items to be received by you in exchange of originally ordered items cannot be any of the clearance, marked down sales or promotional items.

  • Any excess amount not utilized in one transaction will not be refunded.

  • TMA will not provide any exchange should you purchase our merchandise from any third party.

  • Items cannot be exchanged if the tags are not intact.

  • TMA reserves the rights to reject the exchange if in the reasonable opinion of TMA, the apparels have been damaged, including but not limited to, the apparels show signs of being over-stretched, stained, washed, altered, without tags, etc.

  • TMA is not responsible for any additional shipping costs in case of an exchange. All additional shipping costs will be borne by you.

Incorrect Item(s) received

  • An exchange will be done if the item(s) sent to you is incorrect (i.e., not in accordance with the orders placed). There is strictly no refund of colour / size changes unless the exact same piece is out of stock.

  • Exchanges will only be done for an item(s) in its original condition (tag intact, unworn, unwashed and unaltered) upon receipt of the item(s) by us. Exchanges for items which do not meet these conditions will be duly declined.

  • You may ship the item, with tag intact, unwashed and unaltered, back to us within 30 days from the date in which your respective order was placed (i.e., the items must be mailed out within 30 days from the date in which your respective order was placed). TMA will not be liable for any loss during the shipment of the apparels back to us. 

  • Upon verification, we will reimburse for postage / shipping fees incurred provided that evidence/ receipt indicating the postage fees incurred are given to us.

  • Exchange may be considered on a case-by-case basis. For example, we will not exchange for an item that we cannot fulfill. In case the items that you want to exchange is currently out-of-stock, we will communicate to you the expected schedule at which the correct items will be delivered to you. Should the items you want to exchange will not be restocked, we will inform you accordingly. You will have the option to purchase other available items from us or receive the refund for the originally correct items.  

  • TMA will not be liable should you purchase our merchandise from any third party. 

 

SECTION 4: Privacy

 

  • In order to make your experience at TMA the best it can be, we need to collect certain personal information such as your name, address, phone number and email address. This makes it easier for us to contact you if we have questions about billing and shipping. It also helps us get your order(s) to you as soon as possible.

  • The personal information provided to TMA will not be shared with third parties without your consent.

SECTION 5: Accuracy and completeness of information

  • TMA reserves the right to update and amend the T&C of the website as described below from time to time without your notice. Nonetheless, we have no obligation to update any information on our website. The information provided on this website is for general purpose only and we are not responsible if the information is not updated, accurate or complete. Any reliance on the information on this website is at your own risk.

  • We have made every effort to display as accurately as possible the colors and images of our products on this website. However, we cannot guarantee that your monitor’s display of any color will be accurate.

 

SECTION 6: User feedback, comments and other submissions

  • If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us you send suggestions, feedback, or other creative materials, whether online, by email, by postal mail, or otherwise (hereinafter referred to as “comments”), you agree that we may, at any time, without restriction, copy, edit, publish, distribute, translate and otherwise use in any medium any comments that you submit. We are and shall be under no obligation to maintain the confidentiality of any comments in confidence, to pay compensation for any comments, or to respond to any comments.

  • By submitting your comments to us, you agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain offensive or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. We take no responsibility and assume no liability for any comments posted by you or any third-party. You shall indemnify us for any third-party violations in relation to the above. 

SECTION 7: Disclaimers of liability

  • The inclusion of any item(s) on our website at a particular time does not imply or warrant that these item(s) will be available at that time. Item(s) displayed may be out of stock or discontinued, and prices are subject to change. If an error in the price of any item(s) which you have ordered is discovered, you will be informed as soon as possible, and be given the option of re-confirming your order at the correct price or cancelling it. In the event that TMA does not receive any reply from you within 48 hours, the order shall be cancelled automatically.

SECTION 8: Governing Law

  • The T&C described above and any separate agreements between TMA and you shall be governed by and construed in accordance with the laws of Singapore.